Privacy Policy for Appliance Repair Business

1. Introduction
Welcome to Washer Repair Yakima. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website washerrepairyakima.com or use our appliance repair services .

By using our service, you agree to the terms of this policy.

2. Information We Collect
We collect information to provide you with reliable appliance repair services. The types of information we collect include:

Personal Information You Provide: This includes your name, address, email address, phone number, and details about the appliance needing service. We collect this when you contact us, schedule an appointment, or receive a repair .
Automatically Collected Information (Usage Data): When you visit our website, we may automatically collect data such as your device’s Internet Protocol (IP) address, browser type, and which pages you visited. This helps us improve our website .

3. How We Use Your Information
We use the collected information for the following purposes:

To schedule, perform, and communicate about your appliance repair service.
To process your payments and provide customer support.
To send you appointment confirmations, service updates, and relevant information about our services, but only if you have consented to such communications.
To improve our website, services, and customer experience.

4. How We Share Your Information
We value your privacy and do not sell or rent your personal information to third parties for marketing purposes.
We may share your information only in these limited circumstances:

With trusted service providers (e.g., payment processors) who assist our business, under strict confidentiality agreements .
If required by law, such as to comply with a subpoena or similar legal process .
In connection with a business transfer, such as if we merge with or are acquired by another company.

5. Data Security
We implement industry-standard security measures designed to protect your personal information from unauthorized access. These include encryption technologies and secure servers. However, no electronic transmission over the internet is 100% secure.

6. Your Privacy Choices & Rights

Marketing Communications: You can opt-out of receiving promotional emails or texts from us by following the unsubscribe instructions in those messages.
Access and Deletion: You have the right to request access to or deletion of your personal data. To do so, please contact us using the information below.

7. Washington State Right to Repair & Data Security
As an independent repair provider in Washington State, we comply with the Washington Right to Repair Act (RCW 19.415). This law, effective January 1, 2026, grants consumers more repair options. We are committed to protecting your data security during repairs.

Before you entrust us with your appliance, we recommend you:

Back up your personal data if your appliance stores any (e.g., smart appliance settings).
Remove any sensitive personal information you do not wish to have accessible during the repair process.

We take steps to ensure the privacy and security of products entrusted to us for repair.

8. Changes to This Privacy Policy
We may update this policy periodically. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this policy occasionally.

9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: +1 (509) 268-3060
Washer Repair Yakima

Repair Master 2501 Racquet Ln, WA 98902
+1 (509) 268-3060
info@washerrepairyakima.com